Getting Started

Once you’ve requested Ardens to be enabled, we will email you further details and ask you to complete the setup below. It is also recommended that practices...
Tue, 31 Oct, 2023 at 2:56 PM
Quick Start
Print out the Quick Start Guide below so that everyone has a copy by their computer.
Wed, 20 Dec, 2023 at 6:04 AM
Packages & Localisation - Starter, Plus + Pro
Last review date 03/02/2023 National Content - Ardens Starter, Plus & Pro Ardens Starter, Plus & Pro include all of the following national content...
Mon, 20 Mar, 2023 at 10:27 AM
How To Get The Most Out Of Ardens
Last review date 03/02/2023 Please click here for the 'How To Get The Most Out Of Ardens' desk aid. We want to make using Ardens as easy as pos...
Thu, 9 Mar, 2023 at 9:10 AM
Last review date 03/02/2023 WARNING! By leaving a group it immediately removes all copies of shared resources and your practice will no longer have access ...
Tue, 7 Mar, 2023 at 11:14 AM
Minimum Specification
Ardens is not a stand alone package it is integral to SystmOne.  The minimum specification for SystmOne is; HardwareMinimum SpecificationCPUDual core...
Thu, 26 Jul, 2018 at 2:28 PM
Why can I see letters for other areas?
Last review date 03/02/2023 One question we are frequently asked by new and existing Ardens practices is "why can I see letters and templates for othe...
Tue, 28 Mar, 2023 at 1:30 PM
How We Keep Up-To-Date and Notify Our Practices
Last review date 03/02/2023 Keeping up-to-date  We keep up-to-date by getting regular feeds from the following resources:    Medicines Complete (BNF/BN...
Thu, 9 Mar, 2023 at 9:12 AM
Ardens Key Performance Indicators, Escalation and Complaints
Last review date 10/03/2023 1. Key Performance Indicators Delivery Action and Timeline Non-urgent Change Request, Updates & Issues 1. Com...
Thu, 18 Apr, 2024 at 8:44 AM
Sending Med3 Fit Notes Electronically
You can send a Med3 electronically by e-mail (or through using AccuRx ChainSMS if this is installed). The steps set out below explain how to do this.  1...
Mon, 18 Sep, 2023 at 2:06 PM