SystmOnline

From the patients SystmOnline home page there are three options for medications.  

1. Requesting Medications

From the home screen go to 'Request Medication'. The patient can then tick which medications they wish request. As you can see in the example below there will be some medications in the list that the patient is unable to request. At the bottom of the medications list is the option for the patient to request a medication that is not on their repeat list. 

Once submitted a confirmation message similar to this will be displayed. The request is then sent to the practice as a task. 

2. Outstanding Prescription Requests

Patients can go to Medications > Outstanding Prescription Requests to see any medications that they have requested. If this request has not been actioned by the practice yet, the patient can amend or cancel this request.

3. Change Pharmacy

For practices using the Electronic Prescription Service this page will allow patients to change their nominated pharmacy. 

Mobile App

From the home screen select 'Prescriptions' to see a list of medications then click 'Request' and select the appropriate medications. Once submitted a confirmation message similar to this will be displayed. The request is then sent to the practice as a task. 

Please Note: The 'Outstanding Prescription Requests' and 'Change Pharmacy' screens are not available to patients on the Mobile App.