Accessing Templates 9

• Accessing Ardens Templates
• Auto-Consultations
• Customising Your Toolbar
• F12 Launcher / Favourites
• Missing Icons

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Emails 4

• Emailing Referrals
• Read Receipts
• Sending Emails + SMS Messages to Patients
• Scanning From Your NHS.net Inbox

Journal 5

• Amending Template/Journal Entries
• Clinical & Administration Events
• Tabbed Journal & Filters
• Viewing The Patient’s Notes While Using a Template
• Audit Trail View

Other 11

• Icons
• Problems & Summary
• Shortcut Keys
• Clinical Tree Configuration
• Enhanced Summary Care Record-AI

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Governance 3

• Governance
• Sustainability
• Patient Identifiable Data

Letters & Referrals 6

• Letter Heads
• OOH & Ambulance Notifications
• Microsoft Word Configuration
• Invoices
• Referral Form Locations

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Online Services 7

• Online Services Setup and How to Grant Access
• Online Records - SystmOnline and Mobile App
• Online Questionnaires
• Appointments - SystmOnline and Mobile App
• Medications - SystmOnline and Mobile App

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Hybrid Mail 1

• Hybrid Mail

Investigations 1

• Results Follow-Up

Notifcations, Tasks & Pathology / Radiology Redirection 1

• Notifications, Tasks & Pathology / Radiology Redirection